The Time AI Freed Was Never the Point

The Time AI Freed Was Never the Point

I have watched a pattern repeat itself often enough across organizations that I no longer think of it as an anecdote. I think of it as a test. It is not a test anyone administers on purpose. It reveals itself in what a leader does in the six months after an AI system...
Five People Owned It. That Meant No One Did.

Five People Owned It. That Meant No One Did.

I was in the room the first time I watched an organization discover it had no answer to the simplest question a board can ask after something breaks: who owned this. The system in question was not an AI agent. This was years before that term meant anything outside a...