Engagements

TOUCH STONE PUBLISHERS

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Build a working system your team can run, maintain, and hand on.

Research can change how you see a problem. A practical project helps your people learn how to address it. Our Residency Labs connect the two through guided work on a defined organizational workflow.

Start with public research to examine the issue. Choose an individually priced playbook when your team needs a structured resource. Bring Touch Stone Publishers into a company engagement when leaders need to clarify a decision, test governance under pressure, or learn to build and operate an agreed workflow.

Briefing clarifies the question. Playbooks support decision rights and operating evidence. The Governance Lab tests the decision under pressure. In a client-led executive residency, Touch Stone Publishers teaches and guides while your team builds, runs and verifies the agreed workflow.

The scope defines the decision owners, deliverables and completion boundary before work begins.

Primary inquiry: Discuss a company engagement

Start with the work already available

Public research

Use released whitepapers to examine the leadership issue and develop the questions your company needs to answer. Public research is a starting point; it does not establish whether a recommendation fits your particular situation.

Explore the research library

Individually priced playbooks

Choose a playbook when your team wants a structured resource to support its own decision-making and governance work. Review the individual product listing for its contents, price and permitted use.

Your company decides how to apply the material and retains implementation, maintenance and operations. A playbook purchase does not include company-specific facilitation or a client-led residency; those require a separately scoped engagement.

Explore the Playbook · Explore executive role playbooks

Choose the engagement that fits the decision

Executive Briefing

When it fits: Leaders need to clarify a consequential question before committing to a larger piece of work.

A briefing focuses the conversation on the decision, the people responsible for it and the evidence needed to move forward. The existing offer includes issue framing, board-level discussion prompts and a follow-up summary. The inquiry establishes the audience and question; the written scope confirms the format, duration, materials and investment.

Touch Stone Publishers prepares and guides the agreed briefing. Your company supplies the relevant context, brings the authorized decision owners into the conversation and retains responsibility for its decisions and subsequent action.

The briefing ends when the agreed session and any specified materials have been delivered. Further analysis or delivery requires a separate scope.

Discuss an Executive Briefing

Organization Governance Lab

When it fits: A leadership cohort needs to test how it makes a defined decision and examine the governance evidence that supports it.

Investment: $25,000–$75,000.

The Lab works with the agreed leadership cohort on a scoped decision and defined governance artifacts. Participants examine decision rights, operating evidence and how the decision holds up under pressure.

Scope, participants, delivery format and deliverables are confirmed before agreement and invoice. The range is not a set of preset packages, and the engagement has no cart checkout.

Touch Stone Publishers guides the agreed Lab work. Your company provides the necessary context and authorized participants, makes its decisions and retains implementation and operations.

Completion is defined by the agreed Lab work and specified artifacts. Delivery of those artifacts does not establish that a wider implementation is complete. Where the scope also includes a client-led residency, its build, verification and acceptance requirements are stated separately.

Discuss the Governance Lab · Read the Lab overview

AI Content Governance Residency

Build the operating system around your AI-assisted content: what it may do, who can approve or stop the work, how sources are checked, and what evidence must be kept. Your leadership and operating teams work on a selected workflow, using the organization's approved tools, sources, and decision authority.

The lab develops three connected packages:

1. A decision package for leadership and board review

A governance charter, use-case boundaries, decision-rights matrix, workflow map, source and prompt controls, channel-specific rules, and a customer-trust risk assessment. Testing findings, business-value assumptions, open risks, and the recorded launch decision make the remaining work visible.

2. An operating toolkit your people can use

Editable intake, source-handling, human-verification, review, evidence-retention, and publishing-handoff tools. Correction, retesting, cost, and unresolved-risk records support the next run as well as the first.

3. An evidence archive and next-step roadmap

Keep the supporting sources, decisions, test findings, repairs, and open questions together. Record owners and the next checkpoints so the team can maintain the system and explain how it works.

Practice under pressure

Test an unsupported claim, an instruction hidden inside source material, and pressure to bypass approval. Record failures, assign repairs, and retest. A launch may proceed, proceed with conditions, be delayed for repairs, or require redesign. The lab gives the team a disciplined decision process; it does not predetermine a positive launch verdict.

Start with the result

Tell us what your people need to be able to do. Together we define one workflow, the sources it depends on, who will build and operate it, and the evidence that will demonstrate it works. The format follows the complexity and readiness of the project, rather than a fixed classroom timetable.

Your team builds it

Your operators create the reusable instructions, templates, checks, and records in your approved working environment. We demonstrate, teach, review, and help your team resolve problems. Coaching includes feedback on the process as well as its outputs.

Complete the project with evidence

Completion is assessed against the agreed scope. The team must demonstrate a normal run, handle relevant exceptions, and show how it will maintain and hand over the work. Independent assessment and the client's substantive approval are separate from the coached demonstration. Where a dependency remains unresolved, its status is recorded rather than counted as complete.

Keep the capability inside your organization

The agreed handover includes the runbook, reusable instructions and templates, source and review records, tests, maintenance guidance, and named ownership. A backup operator practices the workflow so the capability does not depend on one person remembering the steps.

An illustrative project

Turn an approved procedure into a repeatable onboarding-package workflow. The team establishes the authoritative source, creates a written guide and the agreed training materials, checks them against that source, records review, and learns how to update the package when the procedure changes. This is a teaching example, not a published client case study. Video production is included only when agreed and supported by approved tools and permissions.

Discuss your project

Enterprise Advisory Engagement

When it fits: A company's question reaches across its operating model, leadership capacity, governance architecture or enterprise risk.

The existing advisory offer covers discovery and diagnostic review, executive interviews, board-level briefing materials, an implementation roadmap and advisory support. The written scope identifies which of these elements the engagement includes, the outputs to be delivered and the boundary of the advisory work.

Touch Stone Publishers provides the agreed analysis and advice. Your company supplies the relevant evidence and authorized participants, owns the decisions and retains implementation, maintenance and operations.

Completion occurs when the agreed outputs have been delivered and the specified review is complete. A roadmap does not mean implementation has been performed. Any further advisory work or follow-up requires a separately bounded scope. Investment is confirmed for the agreed engagement.

Discuss an advisory engagement

Other ways to work together

For a narrower decision, discuss a Private Decision Brief or a Board Working Session. Any follow-through after a lab is separately scoped; it does not transfer day-to-day operation to Touch Stone.

Start a conversation

What do you want your people to be able to do, and what project would demonstrate it?

Share a brief, nonconfidential description of the workflow, intended result, and timing.

Tell us what your company needs to decide or improve, who owns it, what evidence or working material already exists, and any constraints that affect the work.

The inquiry helps identify the appropriate starting point. Before an engagement begins, the written scope confirms responsibilities, deliverables, investment and the completion boundary.

Any scenarios or examples discussed during an inquiry are illustrative. Only deliverables included in the agreed scope form part of the engagement.

Start the conversation

Touch Stone provides executive decision support and guided capability development. The work is not legal advice, a compliance certification, or a promise of liability reduction.


Existing customer commitments and agreed benefits continue under their existing terms. Existing member sign-in