The Ultimate Guide to Delegating Effectively in a Remote Workforce
Delegation is an essential competency of any leader or manager. However, delegating can become even more challenging when it comes to remote teams. Remote teams require different approaches to delegation, and without the right techniques, delegation can quickly become a source of frustration for both managers and team members.
This article will explore how to delegate effectively in remote teams. We will cover the following topics:
- Understanding the Challenges of Delegating in Remote Teams
- Best Practices for Delegating in Remote Teams
- How to Use Technology to Enhance Delegation in Remote Teams
- Tips for Overcoming Common Delegation Pitfalls in Remote Teams
- Conclusion: Mastering Delegation in Remote Teams
Understanding the Challenges of Delegating in Remote Teams
Delegating to a remote team has unique challenges not present in a traditional office environment. Here are some of the most common challenges:
Effective delegation requires clear and open communication. In a remote team, communication can be challenging due to time zone differences, language barriers, and technology issues.
Trust
Delegation requires trust between managers and team members. Trust can be difficult to establish and maintain in a remote team, especially when team members have never met face-to-face.
Accountability
Delegating a task to a team member requires holding that person accountable for completing the task. In a remote team, it can be challenging to hold team members accountable when you cannot see them working.
Time Management
Remote teams often work in different time zones, making it challenging to find the time for everyone to discuss delegated tasks.
Best Practices for Delegating in Remote Teams
Despite the challenges of delegating in a remote team, there are several best practices managers can follow to ensure a successful delegation.
1. Choose the Right Person for the Task
Choosing the right person for the job is essential when delegating a task. Consider the person’s skills, experience, and workload before assigning the task. Delegating a task to the wrong person can lead to frustration and wasted time.
2. Set Clear Expectations
When delegating a task, it is crucial to set clear expectations for its scope, timeline, and outcome. Be specific about what you expect the team member to deliver and when you expect it.
3. Use the Right Communication Tools
Communication is critical when delegating tasks in a remote team. Use the right communication tools to ensure everyone is on the same page. Email, instant messaging, and video conferencing are all excellent tools for remote teams.
4. Provide Feedback and Support
Provide ongoing feedback and support to team members working on delegated tasks. Let them know that you are available to answer questions and provide guidance if they need it.
5. Hold Team Members Accountable
Hold team members accountable for completing delegated tasks. Set deadlines and follow up to ensure the task is completed on time and to the expected standard.
How to Use Technology to Enhance Delegation in Remote Teams
Technology can be a powerful tool for enhancing delegation in remote teams. Here are some ways to use technology to your advantage:
1. Use Project Management Tools
Project management tools like Asana, Trello, and Basecamp can help you delegate tasks and track progress in real-time. These tools allow team members to see the big picture and understand how their work fits the project’s overall goals.
2. Use Video Conferencing for Meetings
Video conferencing tools like Zoom and Skype can help you hold virtual meetings with team members. These tools allow you to communicate face-to-face, even if you are not in the same location. They also allow you to share screens, documents, and presentations, making it easier to collaborate on tasks.
3. Use Cloud-Based Document Sharing
Cloud-based document-sharing tools like Google Drive and Dropbox facilitate real-time document sharing and collaboration. These tools allow team members to work on the same document simultaneously, regardless of location.
4. Use Time-Tracking Software
Time-tracking software like Toggl and Harvest can help you track the time spent on delegated tasks. These tools allow you to see how much time team members spend on specific tasks, making it easier to manage workload and deadlines.
Tips for Overcoming Common Delegation Pitfalls in Remote Teams
Despite following best practices and using technology to your advantage, delegation in remote teams can still present challenges. Here are some tips for overcoming common delegation pitfalls:
1. Build Relationships
Building relationships with team members is crucial for successful remote team delegations. Take the time to get to know and have confidence in your team members.
2. Be Clear and Concise
When delegating tasks, be clear and concise about your team’s expectations. Avoid using vague or ambiguous language that can lead to confusion or misunderstandings.
3. Be Flexible
Be flexible when delegating tasks in a remote team. Understand that team members may have different working styles or time constraints, and be willing to adjust your approach to meet their needs.
4. Provide Training and Support
Provide training and support to team members unfamiliar with specific tools or processes. Offer resources and guidance to help them complete delegated tasks successfully.
5. Recognize and Reward
Recognize and reward team members for their hard work and achievements. Celebrate successes and milestones and show appreciation for their efforts.
Mastering Delegation in Remote Teams
Delegating effectively in a remote team requires a different approach than in traditional office environments. By understanding the unique challenges of remote teams, following best practices, using technology to your advantage, and overcoming common delegation pitfalls, you can master delegation in a remote team and achieve success.
Additional Learning
Anderson, L. (2020). Delegating Effectively in Remote Teams. Harvard Business Review. https://hbr.org/2020/03/delegating-effectively-in-remote-teams
Naficy, A., Salarzehi, H., & Jandaghi, G. (2020). Delegation in virtual teams: A systematic review. Journal of Management in Engineering, 36(5), 05020016. https://doi.org/10.1061/(asce)me.1943-5479.0000805
Olson-Buchanan, J. B., & Boswell, W. R. (2019). The role of technology in enabling effective virtual work. Journal of Business and Psychology, 34(2), 125-137. https://doi.org/10.1007/s10869-018-9559-5
Shahzad, A., & Luqman, A. (2018). Impact of technology on delegation of authority in virtual teams. Journal of Management Development, 37(3), 251-263. https://doi.org/10.1108/jmd-03-2017-0078
Trépanier, S. G. (2018). The challenges of delegation in a virtual team. The Journal of Applied Management and Entrepreneurship, 23(2), 69-81. https://doi.org/10.1177/1074427918777583
Wlodkowski, R. J., & Ginsberg, M. B. (2017). Enhancing adult motivation to learn: A comprehensive guide for teaching all adults. John Wiley & Sons
